Student Wellbeing Administrator (138)

Student Wellbeing Administrator

Student Wellbeing Administrator 0.5 FTE

Salary: £21,814 - £24,461 (pro rata) per annum

This is an exciting opportunity to join the new Directorate for Student Success as part of the Student Wellbeing team, working alongside the other Inclusion, Diversity & Disability Support offiicer. You will be required to build strong relationships with professional service employees and academics across the University, possess the ability to manage your own schedule across a number of locations and demonstrate a solution focused approach.

The Student Wellbeing Administrator will primarily provide administrative support to the Student Wellbeing Team, enabling students to engage fully with their programmes, access entitlements, and fulfil their potential. This role will lead on all administrative and financial processes relating to theDisabled Students Allowance and other funding.

All applications are to be made on-line.  The University operates an anonymised shortlisting process and therefore any uploaded CV’s or supporting documents must not include your name and personal details. Please ensure the application form is filled out in full.

For further information about this role please contact Emma.binnie@bucks.ac.uk

Closing Date: 17 Nov 2019  

Interview Date: 28 Nov 2019

Please note that if you do not have permission to work in the UK, Bucks New University will not be able to obtain a Certificate of Sponsorship for you to take up this position. All non EU/EAA candidates must have valid immigration status and/or a UK visa valid for the duration of the contract in order to be considered for this appointment.

Bucks New University is a Disability Confident employer and as such you will be given the opportunity to declare a disability as part of the application process.

 

Location
High Wycombe
Contract Type
Permanent
Salary Range
£21,814 - £24,461
Hours per week
18.5 (0.5 FTE)
Closing Date
17/11/2019
Ref No
138

Job Description

The Student Wellbeing Administrator will primarily provide administrative support to the Student Wellbeing Team, enabling students to engage fully with their programmes, access entitlements, and fulfil their potential. This role will lead on all administrative and financial processes relating to theDisabled Students Allowance and other funding.

Main Duties & Responsibilities of the role:

  • To assist with the administration of all relevant, information record systems
  • To collect, maintain and process financial data through systems to ensure accurate recovery of funding rebates, e.g. Levy payments
  • Acting as first point of contact for students, external assessors and others wishing to engage accurate recovery of rebates.  To maintain student and other records as required
  • To assist in organisingadministrative duties for the Student Wellbeing Team including organisation of the diary management system for all staff and students
  • To assist  in managing and maintaining the student/staff appointment system in collaboration with the constituent parts of the Directorate
  • Coordinate and implement key administrative processes throughout the academic cycle
  • To cover and sign post for other support services
  • To operate according to the University’s Data Protection Policy
  • Undertake any other reasonable duties as requested by the Student Disability Lead or Head of Students and Wellbeing

PERSON SPECIFICATION

E – Essential     D = Desirable     A = Application     T = Test     I = Interview             

Education, Qualifications & Training

E / D

Means of Testing

Good general education to GCSE “A” Level and beyond

E

      A

Knowledge & Experience

E / D 

 

Knowledge of Equality legislation and of support available for disabled students

D

A / I

Awareness of data protection issues and the need for confidentiality

E

A / I

Current issues for students in higher education

D

A / I

Understanding of/experience of administrative requirements

E

A / I

Understanding of/experience in working in education of similar environment with customer service emphasis

E

A / I

Training or experience in ascertaining needs of presenting clients or ability to acquire quickly

E

A / I

Liaison with external agencies and internal departments

D

A / I

Skills

E / D

 

 

Excellent oral and written communication skills with clients with varied needs and disabilities (including active listening to client concerns and empathising with their position)

E

A / I

Excellent IT skills including demonstrable working knowledge of Microsoft Office

E

A / I

Ability to gather and analyse data, recognising and interpreting patterns or trends

E

A / I

Special Requirements

E / D

 

 

Ability to establish a relationship of trust and respect with clients with disabilities

E

I

Classifications