Outside of the gateway building as the sunsets

Senior Regional Officer (1926)

Senior Regional Officer (1926)

Senior Regional Officer

Full Time (37 hrs per week) – Permanent – High Wycombe

Salary - £33,951 - £37,694

 

 

Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That’s why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed. 

 

Our University’s DRIVE values and are at the heart of all that we do.  We are united in being dynamic, responsible, inclusive, visionary and empowering to ensure that we provide the best experience to our learners and offer excellent service to our partners and to each other as colleagues. Our commitment to these values is unwavering and they are central to our mission.

  

We are seeking a skilled international recruiter to strengthen BNU’s presence in key global markets and build a high-quality, sustainable pipeline of students across all levels of study. Working closely with the Regional Manager, you will manage agent relationships, deliver targeted market development activity, identify new opportunities, and represent the University professionally across a range of overseas and digital engagements. The ideal candidate will bring strong relationship-building skills, market insight, analytical ability and a proactive approach to achieving results in a fast-moving international environment, with the assigned region determined by the skills and experience of the successful candidate. Applicants with experience in the Americas, Sub-Saharan Africa, and/or MENA are encouraged to apply.

 

What we offer: 

  • a generous holiday entitlement (30 days per annum, plus bank holidays & closure days)  
  • Hybrid working (dependent on business needs)
  • training & development support opportunities  
  • contributory pension scheme 
  • discounted gym membership for our on-site gym  
  • a range of staff discounts with major retailers. 

 

Please click here to see our wide range of benefits available for employees.
Please click here for our behavioural based interview question bank.
Please click here to view our employee handbook.

 

If you have the qualities and attributes representative of the University’s values and ambition, we would be delighted to hear from you.

 

For further information about this role please contact Chris Garrett (Head of Global Collaborations), Chris.Garrett@bnu.ac.uk

 

All applications are to be made in full and online.

 

BNU is proud to have a diverse community and a strong track record of diversity, equity and inclusion.  We are committed to promoting an inclusive and diverse workplace and aim to continue building an environment where everyone thrives and can be themselves. We therefore particularly encourage applications from candidates who are likely to be underrepresented in BNU’s workforce. These include people from global majority backgrounds, people with disabilities, and LGBTQI+ people, particularly in more senior roles.

 

Please let us know if you require any adjustments or support during the recruitment process.   We are happy to discuss any reasonable adjustments that would enable you to perform to the best of your abilities in your role. Please reach out to our People Team if you have any specific needs or if you would like more information on how we can support you.

 

We ensure that our interview/shortlisting Chairs complete the relevant e-learning and/or inclusive recruitment training.

 

Closing Date: 4 January 2026

Interview Date: w/c 12 January 2026

 

If you are successful in securing an interview for the role, you will be required to provide proof of eligibility to work in the UK.

  

BNU is a Disability Confident employer and as such you will be given the opportunity to declare a disability as part of the application process. The University is also committed to achieving the Race Equality Charter.

 

Location
High Wycombe
Contract Type
Permanent
Salary Range
£33,951 - £37,694
Hours per week
37
Closing Date
04/01/2026
Ref No
1926

Job Description

JOB DESCRIPTION

Job Title:  Senior Regional Officer

 

College/Directorate:  External Collaborations (Global Collaborations Team)

 

Grade:  F

Location:  High Wycombe Campus

 

Hours:  37

Responsible to:  Regional Manager

 

Responsible for:  n/a

 

Job Purpose:

The Senior Regional Advisor drives BNU’s global growth and reputation by connecting talented students worldwide with transformative educational opportunities. Working closely with the Regional Manager, the postholder combines market insight with hands-on relationship management to grow a strong and sustainable recruitment pipeline across undergraduate, postgraduate and transnational education (TNE) routes. This role champions BNU’s presence in key markets, nurtures partnerships, and identifies emerging opportunities that strengthen the University’s international impact.

 

 

Main Duties & Responsibilities of the role:

  • Support the Regional Manager to design and deliver targeted market development plans for an assigned region to meet institutional international recruitment and partnership objectives.
  • Promote the University overseas by preparing, delivering and evaluating a variety of recruitment and conversion activities designed to generate demand and increase enrolments to University programmes from suitably qualified candidates.
  • Collaborate with academic and marketing colleagues to deliver impactful conversion activities both in-person and online, evaluating effectiveness and refining future approaches.
  • Support the account management of a network of education agents within the assigned region, including appointment and onboarding, performance monitoring and management, and ongoing training and support, ensuring adherence to the UK Agent Quality Framework (AQF) and University policies.
  • Supporting the Regional Manager, cultivate and maintain strong relationships with regional stakeholders and influencers including sponsors, embassies, and education institutions to enhance BNU’s visibility.
  • Identify and evaluate new partnership and transnational education (TNE) opportunities preparing insight reports and supporting due diligence processes managed by the Collaboration Compliance team.
  • Contribute to the creation of region-specific marketing content including digital campaigns and webinars, social media and newsletters that reflect local market dynamics.
  • Support continuous improvement of the international student journey through data-informed use of CRM systems and customer engagement analytics.
  • Develop excellent working relationships with the International Admissions and UKVI Compliance teams to share market intelligence and trends affecting applicant experience and conversion.
  • Actively engage with alumni in the region to support community engagement and recruitment impact (e.g., reunions, ambassador schemes etc.)
  • Remain actively informed of trends and developments in education in the UK and overseas, turning insight into actionable recommendations.
  • Undertake international travel as required by the role (approximately 10 weeks per year).
  • Support team-wide projects and initiatives that enhance the performance, reputation and reach of the Global Collaborations team, and other teams across the External Collaborations Directorate.
  • Comply with relevant legislative and other requirements (e.g., the Data Protection Act 2018 and GDPR; Health and Safety; UKVI; and Equality and Diversity) in all working practices.
  • Such other duties temporarily or on a continuing basis, as may reasonably be required.

 

 PERSON SPECIFICATION – Essential Criteria Only

A = Application     T = Test     I = Interview           

Education, Qualifications & Training

Means of Testing

Degree or equivalent experience

A

Knowledge & Experience

 

Experience of working in a sales, marketing or business development environment, ideally in higher education within an international context

A/I

Knowledge and understanding of UK Higher Education and current issues affecting it

A/I

Evidence of working to, and achieving, agreed goals, objectives or targets

A/I

Experience of using CRM systems and ability to create modern, engaging and segmented marketing communications to a range of audiences throughout the customer journey

A/I

Experience of managing customer and stakeholder relationships and delivering excellent customer experience

A/I

Skills

 

Digitally able and proficient in Microsoft and other digital marketing tools

A/I

Strong diplomacy, relationship-building skills, inter-cultural competence, and ability to influence others

A/I

Ability to analyse data to make recommendations and inform decision making

A/I

Excellent oral, written and presentation skills, and the ability to engage with a range of internal and external stakeholders at varying levels of seniority

A/I

Ability to plan, organise and prioritise own work, and manage competing demands

A/I

Special Requirements

 

Willingness and ability to travel extensively overseas, often independently 

A/I

 

 

Behavioural INDICATORS

The BNU Behaviours Framework (BBF) is a framework for all University staff that sets out the key behaviours that exemplify the DRIVE values and ethos of the University.  The nine categories provide a clear steer on behavioural expectations that will help support a step change in the performance and culture of the University.  The three key behavioural indicators for this post are as follows:

Delivering excellent service

Providing the best quality service to external and internal customers/students/stakeholders. Building genuine and open long-term relationships in order to drive up customer service standards.

 

Working together

Working collaboratively and across boundaries with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process.

 

Achieving results

Consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.

 

Classifications