Senior Partnerships Administrator (1779)
Senior Partnerships Administrator
Full Time (37hrs per week) – Permanent – High Wycombe
Salary - £29,179-£32,546
Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That’s why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.
Our University’s DRIVE values and are at the heart of all that we do. We are united in being dynamic, responsible, inclusive, visionary and empowering to ensure that we provide the best experience to our learners and offer excellent service to our partners and to each other as colleagues. Our commitment to these values is unwavering and they are central to our mission.
The post holder will be responsible for providing administrative support to the University’s Partnerships team in relation to the development, maintenance, monitoring, and quality assurance of academic partnerships in the UK and overseas.
The focus of activities relates to the administration of partner operational activities, partner staff approval procedures, partner communications, and the maintenance of the formal repository of definitive documentation relating to each partnership and academic programme including the partner register The post holder will be required to be proactive and flexible in the delivery of support to internal and external stakeholders and be able to operate under pressure.
What we offer:
- a generous holiday entitlement (30 days per annum, plus bank holidays & closure days)
- Hybrid working (dependent on business needs)
- training & development support opportunities
- contributory pension scheme
- Discounted gym membership for our on-site gym
- a range of staff discounts with major retailers.
Please click here to see our wide range of benefits available for employees.
Please click here for our behaviour-based interview question bank.
Please click here to view our employee handbook.
If you have the qualities and attributes representative of the University’s values and ambition, we would be delighted to hear from you.
For further information about this role please contact Shabana Hussain, Principal Partnerships Officer, Shabana.Hussain@bnu.ac.uk
All applications are to be made in full and online.
BNU is proud to have a diverse community and a strong track record of diversity, equity and inclusion. We are committed to promoting an inclusive and diverse workplace and aim to continue building an environment where everyone thrives and can be themselves. We therefore particularly encourage applications from candidates who are likely to be underrepresented in BNU’s workforce. These include people from global majority backgrounds, people with disabilities, and LGBTQI+ people, particularly in more senior roles.
Please let us know if you require any adjustments or support during the recruitment process. We are happy to discuss any reasonable adjustments that would enable you to perform to the best of your abilities in your role. Please reach out to [insert contact information or LM or People Team) if you have any specific needs or if you would like more information on how we can support you
We ensure that our interview/shortlisting Chairs complete the relevant e-learning and/or inclusive recruitment training.
Closing Date: 22 June 2025
Interview Dates: 09 July 2025
If you are successful in securing an interview for the role, you will be required to provide proof of eligibility to work in the UK.
BNU is a Disability Confident employer and as such you will be given the opportunity to declare a disability as part of the application process. The University is also committed to achieving the Race Equality Charter.
Job Description
JOB DESCRIPTION
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Job Title: Senior Partnerships Administrator
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Faculty/Directorate: External Collaborations
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Grade: E |
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Location: High Wycombe
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Hours: 37 |
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Responsible to: Principal Partnerships Officer
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Responsible for: n/a
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Job Purpose: The post holder provides administrative support to the University’s Partnerships team, focusing on the development, maintenance, and quality assurance of UK and international academic partnerships. Responsibilities include managing partner operations, staff approval processes, communications, and maintaining key documentation and registers. The role requires a proactive, flexible approach to supporting internal and external stakeholders under pressure, while promoting and contributing to an inclusive university community.
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Main Duties & Responsibilities of the role:
1) To coordinate and deliver on allocated tasks and/or quality assurance processes. Areas from which tasks may be allocated include:
- Organising Keeping in Touch Events
- Monitoring publication of information on internal and external webpages
- Processing and recording Partner staff approvals
- Maintaining team calendars, task lists and operations planning
- Liaison with Schools and directorates e.g. providing guidance on production of template Operations Manuals and Programme Handbooks
- Advising Partners of deadlines for submission of formal documentation e.g. Course Delivery Schedules and Partner Programme Calendars
- Maintenance of definitive trackers and extraction of data for all stakeholders
- Maintenance of formal repository of partnership documentation e.g. Agreements
- Committee servicing e.g. Team Meetings, Operations Boards, Strategic Boards
2) To support partnership-related administrative processes and be involved in planning for such activities.
3) To maintain the accuracy and integrity of data held on University systems including regular checking of data in liaison with Student Records and Data team.
4) To provide a professional and consistent service to internal and external stakeholders.
5) To assist with partnership review events as required.
6) To assist in the collection and provision of data as required.
7) Comply with relevant legislative and other requirements (e.g., the Data Protection Act 2018 and GDPR; Health and Safety; UKVI; and Equality and Diversity) in all working practices.
8) Such other duties temporarily or on a continuing basis, as may reasonably be required.
PERSON SPECIFICATION – Essential Criteria Only
A = Application T = Test I = Interview
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Education, Qualifications & Training |
Means of Testing |
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Good general education |
A |
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Knowledge & Experience |
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Delivering an excellent customer experience |
A/I |
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Good general administrative experience |
A/I |
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Evidence of supporting staff |
A/I |
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Experience of working with computer systems |
A/I |
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Skills |
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Digitally able and proficient in Microsoft tools |
A/I |
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Ability to work as part of a team |
I |
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Good interpersonal and communication skills |
A/I |
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Ability to prioritise tasks and work flexibly on own initiative and to tight deadlines |
A/I |
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Good organisational skills |
I |
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Ability to deal with problems and enquiries professionally |
I |
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Methodical and accurate approach – meticulous attention to detail |
A/I |
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Special Requirements |
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Willingness to travel in the UK as required |
I |
Behavioural INDICATORS
The BNU Behaviours Framework (BBF) is a framework for all University staff that sets out the key behaviours that exemplify the DRIVE values and ethos of the University. The nine categories provide a clear steer on behavioural expectations that will help support a step change in the performance and culture of the University. The three key behavioural indicators for this post are as follows:
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Managing self and personal skills Being aware of own behaviour and mindful of how it impacts on others, enhancing personal skills to adapt professional practice accordingly. |
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Delivering excellent service Providing the best quality service to external and internal customers/students/stakeholders. Building genuine and open long-term relationships in order to drive up customer service standards.
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Engaging with the wider context Enhancing your contribution to the University through an understanding of University values, its students, customers and stakeholders.
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