Inclusion, Diversity and Disability Support Officer (132)

Inclusion, Diversity and Disability Support Officer

Inclusion, Diversity and Disability Support Officer 0.5 FTE

Salary: £25,217 - £28,331 (pro rata) per annum

This is an exciting opportunity to join the new Directorate for Student Success as part of the Student Wellbeing team, working alongside the other Inclusion, Diversity & Disability Support offiicer. You will be required to build strong relationships with professional service employees and academics across the University, possess the ability to manage your own schedule across a number of locations and demonstrate a solution focused approach.

All applications are to be made on-line.  The University operates an anonymised shortlisting process and therefore any uploaded CV’s or supporting documents must not include your name and personal details. Please ensure the application form is filled out in full.

Closing Date: 17 Nov 2019  

Interview Date: 28 Nov 2019

Please note that if you do not have permission to work in the UK, Bucks New University will not be able to obtain a Certificate of Sponsorship for you to take up this position. All non EU/EAA candidates must have valid immigration status and/or a UK visa valid for the duration of the contract in order to be considered for this appointment.

Bucks New University is a Disability Confident employer and as such you will be given the opportunity to declare a disability as part of the application process.

Location
High Wycombe
Contract Type
Permanent
Salary Range
£25,217 - £28,331
Hours per week
18.5 (0.5 FTE)
Closing Date
17/11/2019
Ref No
132

Job Description

The Inclusion, Diversity and Disability Support Officer will provide a first line assessment service to prioritise and place clients according to their needs within the Student Wellbeing Team.  These include applicants, students, parents, staff, tutors, assessors, mentors and other external agencies at all Bucks New University campuses.

Main Duties & Responsibilities of the role:

  • To manage student intake procedures for the Student Wellbeing Team which includes proving a service to assess and prioritise students presenting need 
  • To organise and undertake administrative duties for the Student Wellbeing Team including organisation of the diary management system for all staff and students.  This involves accurately tracking and monitoring students to ensure bookings for the screening service, adviser service, tutor and mentor service are made appropriately on both campuses 
  • To collect, co-ordinate and maintain information resources relevant to the work of the Student Wellbeing Team including student and staff financial records; onward referral information; editing and maintaining web pages and producing documentation
  • To oversee the Student Wellbeing Team student/staff appointment system in collaboration with the Student Wellbeing Administrator. To identify students’ requirements and, in collaboration with other pertinent areas of Student Services Directorate (SSD), produce information in appropriate formats
  • To be responsible for the collection and reporting of data in relation to student wellbeing services, including FOI requests
  • Assist and support the Directorate for Student Success in organising and/or managing events and busy periods, including graduation, enrolment, clearing and Bucks Welcome.
  • To collect and analyse feedback from the Disability Service users in consultation with the Manager and in line with University Data Protection Policy and relevant policies
  • To cover and sign post for other services located in during times of absence
  • To operate according to the University’s Data Protection Policy
  • Undertake any other reasonable duties as requested by the Student Disability Lead

PERSON SPECIFICATION

E – Essential     D = Desirable     A = Application     T = Test     I = Interview             

 

Education, Qualifications & Training

E / D

Means of Testing

Good general education to GCSE “A” Level and beyond

E

      A

Degree or equivalent

D

      A

Knowledge & Experience

E / D

 

 

Knowledge of Equality legislation and of support available for disabled students

D

A / I

Awareness of data protection issues and the need for confidentiality

E

A / I

Current issues for students in higher education

D

A / I

Understanding of/experience of administrative requirements

E

A / I

Understanding of/experience in working in education of similar environment with customer service emphasis

E

A / I

Training or experience in ascertaining needs of presenting clients or ability to acquire quickly

E

A / I

Understanding of intrinsic counselling values

D

A / I

Liaison with external agencies and internal departments

D

A / I

Skills

E / D

 

 

Excellent oral and written communication skills with clients with varied needs and disabilities (including active listening to client concerns and empathising with their position)

E

A / I

Excellent IT skills including demonstrable working knowledge of Microsoft Office

E

A / I

Ability to gather and analyse data, recognising and interpreting patterns or trends

E

A / I

Special Requirements

E / D

 

 

Ability to establish a relationship of trust and respect with clients with disabilities

E

I

Classifications