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Job Description

JOB DESCRIPTION

Main Duties & Responsibilities of the role:

• Line management responsibilities including recruitment and selection, performance management, professional development, motivation, health & safety and wellbeing.
• Supervisory duties including motivating and supporting team members, giving direction and feedback and ensuring adequate staffing cover.
• Line Management of the Admissions Team responsible for our Academic Schools to ensure the best approach is taken to meet institutional recruitment targets
• Proactively engaging with a range of staff across the institution, including liaison on matters such as interviews and portfolio reviews, ensuring that decisions are returned within appropriate timescales
• Providing advice and guidance to applicants, staff in Schools and external organisations on acceptable qualifications and appropriate admissions routes for undergraduate, apprenticeship and taught postgraduate courses, using a range of communication methods.
• Lead on the operationalisation and implementation of the University’s Conversion Strategy 
• Be responsible for training members of the Admissions team when new courses and/or processes are introduced
• Conduct an annual review of admissions processes to identify areas of good practice and highlight where improvements can be made
• To manage the recording and accuracy of application information on the Admissions database, including applicant details and offer information
• Evaluate processes to suggest and implement service improvements in response to applicant or business needs
• To ensure that all admissions processes are carried out in line with the University’s Admissions Policy
• To manage all enquiries from potential applicants via email, written enquiries and in-person, offering detailed advice on application procedures and entry requirements.
• To provide advice and guidance to colleagues within academic schools, the Marketing & Student Recruitment Directorate and other university staff as appropriate on all aspects of the admissions process
• To work closely with the whole of the Student Recruitment & Admissions Office to ensure a consistent, effective and customer focussed service is offered to all enquirers and applicants and that all key information is provided at appropriate points
• To represent the Admissions Team at open days, offering support, advice and detailed information regarding application procedures and standard offer information to both applicants and prospective applicants, as well as more broadly support the event delivery
• To perform any other duties that may be deemed necessary by the Head of Admissions or the directorate senior management team, some of which may include supporting wider projects within the Marketing, Student Recruitment and Communications Directorate.
• Comply with relevant legislative and other requirements (e.g., the Data Protection Act 2018 and GDPR; Health and Safety; UKVI; and Equality and Diversity) in all working practices.
• Such other duties temporarily or on a continuing basis, as may reasonably be required.

PERSON SPECIFICATION – Essential Criteria Only

A = Application     T = Test     I = Interview           

Behavioural INDICATORS

The BNU Behaviours Framework (BBF) is a framework for all University staff that sets out the key behaviours that exemplify the DRIVE values and ethos of the University.  The nine categories provide a clear steer on behavioural expectations that will help support a step change in the performance and culture of the University.  The three key behavioural indicators for this post are as follows: (from the list below, choose the top 3 key behavioural categories most applicable to the role and delete the others)