College Business Manager (1782)
College Business Manager
Full Time – Permanent - High Wycombe
Salary - £44,128 - £55,755
Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That’s why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.
Our University’s DRIVE values and are at the heart of all that we do. We are united in being dynamic, responsible, inclusive, visionary and empowering to ensure that we provide the best experience to our learners and offer excellent service to our partners and to each other as colleagues. Our commitment to these values is unwavering and they are central to our mission.
We are looking for a College Business Manager for each of our Colleges; College of Health & Society, College of Creative Arts, Technology and Engineering and College of Leadership and Innovation. They will be someone who is a strategic thinker with strong leadership skills. The ideal candidate will have proven experience in delivering excellent customer service, managing administrative processes in a school, department or faculty and posses excellent communication and interpersonal skills.
Responsibilities include overseeing budgets, managing admissions and timetabling for the College, ensuring compliance with regulations, and leading initiatives to improve efficiency. If you are detail-oriented, proficient in financial software, and passionate for equity and social justice and contributing to the success of our Colleges, we encourage you to apply.
If you have a preference for a particular College, please outline this in your application.
What we offer:
- a generous holiday entitlement (30 days per annum, plus bank holidays & closure days)
- Hybrid working (dependent on business needs)
- training & development support opportunities
- contributory pension scheme
- discounted gym membership for our on-site gym
- a range of staff discounts with major retailers.
Please click here to see our wide range of benefits available for employees.
Please click here for our behavioural based interview question bank.
Please click here to view our employee handbook.
If you have the qualities and attributes representative of the University’s values and ambition, we would be delighted to hear from you.
For further information about this role please contact Cristina.serrano@bnu.ac.uk.
All applications are to be made in full and online.
BNU is proud to have a diverse community and a strong track record of diversity, equity and inclusion. We are committed to promoting an inclusive and diverse workplace and aim to continue building an environment where everyone thrives and can be themselves. We therefore particularly encourage applications from candidates who are likely to be underrepresented in BNU’s workforce. These include people from global majority backgrounds, people with disabilities, and LGBTQI+ people, particularly in more senior roles.
Please let us know if you require any adjustments or support during the recruitment process. We are happy to discuss any reasonable adjustments that would enable you to perform to the best of your abilities in your role. Please reach out to Cristina.serrano@bnu.ac.uk, if you have any specific needs or if you would like more information on how we can support you.
We ensure that our interview/shortlisting Chairs complete the relevant e-learning and/or inclusive recruitment training.
Closing Date: 22 June 2025
Interview Date: 8 July 2025
If you are successful in securing an interview for the role, you will be required to provide proof of eligibility to work in the UK.
BNU is a Disability Confident employer and as such you will be given the opportunity to declare a disability as part of the application process. The University is also committed to achieving the Race Equality Charter.
Job Description
JOB DESCRIPTION
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Job Title: College Business Manager
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College/Directorate:
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Grade: H |
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Location: High Wycombe
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Hours: 37 |
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Responsible to: Dean of College
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Responsible for: College Business Administrator
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Job Purpose: Be responsible for the strategic and efficient and effective operational management of the College’s administrative and operational functions that will deliver excellence in customer service and be the central point of reference between the College and the wider University. To practice an inclusive approach and support building an inclusive university community where people can be themselves.
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Main Duties & Responsibilities of the role:
- Leading on all administrative and operational processes for the College ensuring compliance with policies, procedures and legislation.
- Take accountability for the operational planning to support the College strategy.
- Develop and maintain effective working relationships with key internal and external stakeholders.
- Manage and analyse College budgets reporting to the College leadership team.
- Oversee staff recruitment activity for the College, including Atypicals and Associate Lecturers including collaborating with line managers for inducting new starters into the College.
- Management of the process of Associate Lecturers in the College
- Oversee management of the College’s spaces and space requirements with Estates.
- Manage and be the link person for timetabling and admissions for the College.
- Write and deliver College wide communications.
- Oversee and monitor staff workload and training and development programmes for the College.
- Monitor service provision, seeking continuous improvement and acting on feedback from internal/external stakeholders.
- Be responsible for Health and Safety, budget and risk management, and ensure compliance with university regulations, policies and procedures in your area.
- Line management responsibilities including recruitment and selection, performance management, professional development, motivation, health & safety and wellbeing.
- Comply with relevant legislative and other requirements (e.g., the Data Protection Act 2018 and GDPR; Health and Safety; UKVI; and Equality and Diversity) in all working practices.
- Such other duties temporarily or on a continuing basis, as may reasonably be required.
PERSON SPECIFICATION
A = Application T = Test I = Interview
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Education, Qualifications & Training |
Means of Testing |
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First degree |
A |
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Knowledge & Experience |
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Delivering an excellent customer experience |
I |
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Experience of managing administrative processes in a school, department, or faculty |
A/I |
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Experience working in operations |
A/I |
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Delegated authority for budget management |
A/I |
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Understanding of timetabling or equivalent (e.g. logistics) |
A/I |
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Proven experience of dealing with staff and student complaints |
A/I |
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Passion for equity and social justice |
I |
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Skills |
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Digitally able and proficient in Microsoft tools |
A/I |
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Personal resilience to enable difficult and honest conversations |
I |
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Excellent communication, interpersonal and organisational skills with the ability to manage multiple competing priorities. |
A/I |
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Confidence to provide support to the College leadership team, by delivering clear and honest advice and proposed solutions to operational issues |
A/I |
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Ability to analyse data and produce reports so that it is easy to understand and well structured. |
A/I |
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Ability to write and deliver clear communications concerning business operations |
A/I |
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Demonstrates strong initiative and problem-solving skills, proactively identifying challenges and implementing effective solutions to drive continuous improvement |
A/I |
Behavioural INDICATORS
The BNU Behaviours Framework (BBF) is a framework for all University staff that sets out the key behaviours that exemplify the DRIVE values and ethos of the University. The nine categories provide a clear steer on behavioural expectations that will help support a step change in the performance and culture of the University. The three key behavioural indicators for this post are as follows:
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Delivering excellent service Providing the best quality service to external and internal customers/students/stakeholders. Building genuine and open long-term relationships in order to drive up customer service standards.
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Using resources effectively Identifying and making the most productive use of resources including people, time, information, networks and budgets.
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Achieving results Consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.
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