College Business Administrator (1818)
College Business Administrator
Full Time (37 hrs per week) – Permanent
High Wycombe
Salary - £26,093 - £28,778 per annum
Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That’s why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.
Our University’s DRIVE values and are at the heart of all that we do. We are united in being dynamic, responsible, inclusive, visionary and empowering to ensure that we provide the best experience to our learners and offer excellent service to our partners and to each other as colleagues. Our commitment to these values is unwavering and they are central to our mission.
We are looking for a College Business Administrator for each of our Colleges; College of Health & Society, College of Creative Arts, Technology and Engineering and College of Leadership and Innovation. The ideal candidate will have proven experience in delivering excellent customer service, experience of general and finance administration and posses excellent communication and interpersonal skills.
If you have a preference for a particular College, please outline this in your application.
What we offer:
- a generous holiday entitlement (30 days per annum, plus bank holidays & closure days)
- hybrid working (dependent on business needs)
- training & development support opportunities
- contributory pension scheme
- discounted gym membership for our on-site gym
- a range of staff discounts with major retailers.
Please click here to see our wide range of benefits available for employees.
Please click here for our behavioural based interview question bank.
Please click here to view our employee handbook.
If you have the qualities and attributes representative of the University’s values and ambition, we would be delighted to hear from you.
For further information about this role please contact Cristina.serrano@bnu.ac.uk.
All applications are to be made in full and online.
BNU is proud to have a diverse community and a strong track record of diversity, equity and inclusion. We are committed to promoting an inclusive and diverse workplace and aim to continue building an environment where everyone thrives and can be themselves. We therefore particularly encourage applications from candidates who are likely to be underrepresented in BNU’s workforce. These include people from global majority backgrounds, people with disabilities, and LGBTQI+ people, particularly in more senior roles.
Please let us know if you require any adjustments or support during the recruitment process. We are happy to discuss any reasonable adjustments that would enable you to perform to the best of your abilities in your role. Please reach out to Cristina.serrano@bnu.ac.uk, if you have any specific needs or if you would like more information on how we can support you.
We ensure that our interview/shortlisting Chairs complete the relevant e-learning and/or inclusive recruitment training.
Closing Date: 10th August 2025
Interview Date: TBC
If you are successful in securing an interview for the role, you will be required to provide proof of eligibility to work in the UK.
BNU is a Disability Confident employer and as such you will be given the opportunity to declare a disability as part of the application process. The University is also committed to achieving the Race Equality Charter.
Job Description
JOB DESCRIPTION
|
Job Title: College Business Administrator
|
|
|
College/Directorate: Academic Registry
|
Grade: D |
|
Location: High Wycombe
|
Hours: Full Time |
|
Responsible to: College Business Manager
|
|
|
Responsible for: n/a
|
|
|
Job Purpose:
Provide comprehensive administrative and financial operational support for the College.
Practice an inclusive approach and support building an inclusive university community where people can be themselves.
|
|
Main Duties & Responsibilities of the role:
- Act as the first point of contact for the College for operational information demonstrating a high standard of customer service.
- Support line managers with the admin arrangements for inducting new starters into the College and processing leavers.
- Support the College Business Manager with College wide communications, timetabling and admissions for the College.
- Process applications from staff in the College related to travel bookings in the UK and overseas to include partner visits and conferences ensuring best value for money.
- Prepare and generate invoices for fees and other income receivable in accordance with supplier/government body/financial regulations requirements.
- Administer Guest Lecturer and Experts by Experience (where applicable) payments for the College.
- Prepare and maintain accurate financial reports for the College, ensuring timely analysis and presentation of data to support budgeting, forecasting and decision making processes.
- Provide administrative support to the Deans, including complex calendar management, scheduling of internal and external meetings, and coordination of travel arrangements;
- Assist in the planning, organisation, and delivery of College events, meetings, and external engagements, ensuring all logistical and administrative aspects are handled efficiently;
- Prepare purchase order requisitions for goods and services supplied to and for the College.
- Comply with relevant legislative and other requirements (e.g., the Data Protection Act 2018 and GDPR; Health and Safety; UKVI; and Equality and Diversity) in all working practices.
- Such other duties temporarily or on a continuing basis, as may reasonably be required.
PERSON SPECIFICATION - Essential Criteria Only
A = Application T = Test I = Interview
|
Education, Qualifications & Training |
Means of Testing |
|
Level 2 Maths/English |
A |
|
Knowledge & Experience |
|
|
Delivering an excellent customer experience |
A/I |
|
Experience of general administration |
A/I |
|
Experience of dealing with conflicting priorities |
A/I |
|
Experience of finance administration |
A/I |
|
Skills |
|
|
Digitally able and proficient in Microsoft tools |
A/I |
|
Excellent interpersonal and communication skills to establish and maintain professional and credible working relationships with stakeholders at all levels |
A/I |
|
Ability to work under pressure and use their own initiative |
A/I |
|
Ability to work independently and prioritise their own workload |
A/I |
|
Excellent attention to detail |
A/I |
Behavioural INDICATORS
The BNU Behaviours Framework (BBF) is a framework for all University staff that sets out the key behaviours that exemplify the DRIVE values and ethos of the University. The nine categories provide a clear steer on behavioural expectations that will help support a step change in the performance and culture of the University. The three key behavioural indicators for this post are as follows:
|
Delivering excellent service Providing the best quality service to external and internal customers/students/stakeholders. Building genuine and open long-term relationships in order to drive up customer service standards.
|
|
Working together Working collaboratively and across boundaries with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process.
|
|
Achieving results Consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.
|
